Thoughts on Purchasing Auto Insurance in New Jersey: Bob Ciasulli

I am Bob Ciasulli and I own numerous car dealerships in northern New Jersey. It is only natural that you will want to get the best insurance protection you can while not spending more than you have to.

If you live in New Jersey, as I do, you know that owning and maintaining a car can be very expensive, and insurance is a big part of that yearly outlay of cash.

One important thing I have come to realize is that getting the minimum insurance coverage, while cheaper in the short run, can cost you a bundle if you are ever in a serious accident. If you are like me, before you put money down on your next insurance premium, you will want to understand exactly what you are getting.

Here is what New Jersey state law requires you purchase often called 15/30/5 coverage with 15/30 UM limits.

New Jersey drivers can sue for any mishappening related to an automobile, and because of that, you need to purchase enough insurance to pay for medical expenses for you and your passengers, and this is probably going to be much greater than the minimum amount.

You also need to make sure you have enough insurance to protect against auto injuries caused by an uninsured driver.

A Basic Policy Includes:

• Bodily Injury Liability: $15,000/$30,000 Limit

• Property Damage Liability: $5,000 Limit
• Uninsured/Underinsured Motorist Bodily Injury: $15,000/$30,000 Limit
• Uninsured Motorist Property Damage: $5,000 Limit
• Personal Injury Protection (PIP): $15,000 Limit
• $250,000 PIP limit for permanent or significant injury.
• Property Damage Liability: $5,000 Limit
• Personal Injury Protection: $15,000 Limit
• Standard Policy

So how much insurance should you buy beyond your state's minimum?

Make sure you purchase enough liability coverage to protect your assets. Talk frankly with your insurance agent to make sure you have enough health benefits to protect your assets in the event of an accident. It is wise to increase the bodily injury coverage and the uninsured and underinsured motorist coverage too.

Some experts recommend purchasing liability limits for $50,000 bodily injury liability for one person injured in an accident, $100,000 for all people injured in an accident. They also recommend at least $25,000 property damage liability because most cars on the road today are worth more than $20,000. Whatever you decide to purchase, it is wise to read over your insurance policy and make sure you understand exactly what it will cover.

I know the last thing we want to think about is what will happen when and if we are ever in an auto accident, but understanding your insurance coverage can save you a bundle!

Bio: Bob Ciasulli owns and operates several car dealerships in northern New Jersey, and is very interested in any information that can save New Jersey drivers money on their car, including car insurance.

Five Important Tips of Bob Ciasulli to Prepare Your Car for Winter!

My self Bob Ciasulli and I own numerous car dealerships in northern New Jersey. I’ve put together a helpful list of what I believe are the top five crucial provision you can make to your vehicle earlier than the winter months set in.

If you’re preparing on driving to see your loved ones or family members this season, take two minute to read the following.These safety measures will help you and your families stay safe and keep your vehicle in good condition this winter.

I hope you will enjoy these tips and take measures to winterize your car, please keep in mind to stay safe on the road!

• Right kind of oil change. If your vehicle is approaching or due for the important 30,000-mile full service, don’t put it off! Even if nothing needs to be fixed, they’ll change your oil so your engine will stay well lubricated.
• Belts and hoses examined. Cold weather can create problems for belts and hoses—be sure that they get checked for wear and tear — even if you’re driving a newer car.
• Tire pressure checked! Tires must be properly inflated to ensure the best possible traction for when you’re driving in wet, snowy, or icy conditions.
• Able to see the road? Find out last time you replaced your windshield wipers. They’re usually effective for a year, so be sure you get new ones if they aren’t.
• Car battery? Ideally you don’t want to put yourself in a situation where you have to jump-start your car in a blizzard. To avoid that scenario, ensure that your battery’s posts and connections are corrosion-free and if your battery is more than three years old, have a repair shop test its ability to hold a charge.

Bio: These tips are based on what he’s experienced on the road. He encourages you to drive safely and protect yourself and your fellow drivers.Bob Ciasulli owns and operates several car dealerships in northern New Jersey and is very interested in automotive maintenance and safe driving habits.

Top Five Worst Driving Habits : Bob Ciasulli

Bob Ciasulli owns several car dealerships in northern New Jersey. He has put collectively a caring list of what I believe are the top five worst driving habits. You’ve probably all witnessed these negligible driving mistakes, but I hope you find these helpful. Remember, many of these bad habits can be prevented by practicing defensive driving. I hope you benefit from this list, and please remember to stay secure on the road.

• Speeding. A car crash at 80 miles per hour is twice as bad as one at 55 miles per hour. Driving at high speeds can drastically reduce reaction time—that is, you may not have enough time to prevent an accident from happening, even if you see it coming. Remember to always observe speed limits and factor in your driving conditions, especially rain, traffic, and snow by slowing down, you create a safer environment for the rest of us and arrive at your destination in one piece.

• Drinking and driving. Drinking and driving puts you and all other drivers in your path at risk. Just don’t do it.Unless you have a death wish, don’t drink and drive. Consuming alcohol before driving a vehicle is suicidal behavior. Always make sure that you have a designated driver or place to stay for the night if you plan on drinking.

• Not wearing your seat belt. Choosing not to wear a seat belt is highly dangerous. Think of it this way: a car crash at the low speed of 30 miles per hour (without a seat belt) is similar to falling off of a three-story building. Protect yourself in all major (minor) accidents. Take the two extra seconds before you start your car and buckle up—you’ll be thankful you did.

• Tailgating. You are not driving on a NASCAR racetrack—you are driving on the highway. You are not a NASCAR driver. Everybody’s got to get somewhere fast and we know you do too, but put some space between your car and other drivers. You never know when the car in front of you is going to slam on their breaks. Maintain a safe driving distance and prevent an accident.

• Not paying attention. Check your mirrors for blind spots look out for pot holes, stalled cars, objects in the road, or any other obstacles. Don’t apply makeup, shave your legs, text, fiddle with your iPod, or talk on the phone while driving. Put your safety first. Look at the traffic around you. Be observant and aware of your surroundings and you’ll easily avoid any accidents that come your way.

Bio: Bob Ciasulli encourages you to drive safely and protect yourself and your fellow drivers. Bob Ciasulli owns and operates several car dealerships in northern New Jersey and is very interested in automotive maintenance and safe driving habits. These tips are based on what he’s experienced on the road.

Bob Ciasulli : Instruction for peoples who want to become car owner

Many of you may already know that my name is Bob Ciasulli and I own several auto dealerships in the Northern New Jersey area. For that reason, I’ve experienced my share of car loan applications. I’d like to impart a few tips I’ve garnered from the experience. Since there are a lot of options for car financing, it is very important for you to research your options.

To get the best car financing terms you will just need to research and shop around to compare the policies and rates. Use free personal finance software to calculate how much you need to pay for the loan over time, or ask your car dealer for help in determining how much of a loan you can afford.

The “Cash for Clunkers” program brought people back into car dealerships in the last few months, but it is still difficult to afford a new car in this economy. Most people would rather save money than spend thousands of dollars to buy a new car. If that is the case for you, perhaps you should consider auto financing. You can get an auto loan from a bank, car dealer, credit union, and even online.

Since there are a lot of options for car financing, it is very important for you to research your options. Here are some useful tips on how to get the best car finance terms for your new vehicle:
• Always answer application questions honestly because your references will be checked.
• Do not apply for car financing unless you need to. If you can manage to pay for your car, that is the best option.
• Make sure you have the income to pay the interest rates monthly.
• Shop around and compare car finance term sources. Make sure to get the best deal you can from a trusted provider. If you are buying a second hand car, try to negotiate with the auto dealer for a good rate.
• Try to get the shortest term loan because you will pay less interest, and because your car looses value as soon as you drive it off the lot, so you can not look at this type of loan the same way you would a mortgage.
• The number of months that you can finance your automobile is determined by its age. Used cars usually are given shorter loan terms than new vehicles
• Improve your praise. People with good credit can get better loans because they are less likely to default on the loan.

Tips for Maintaining Your Car Tires : Bob Ciasulli

I’m Bob Ciasulli and I own several car dealerships in northern New Jersey. I know how significant owning and maintaining a car can be for most people. It is only natural that you will want to protect your investment and extent the life of your car by following proper maintenance guidelines for your tires.

First let’s talk about treads!

It’s fall, there are wet leaves on the road, and the dreaded icy winter travel season is coming soon, so take a penny out of your wallet, and head over to your car to check the tread on your tires! After all, your car tires are supposed to hug the road, and they can’t do that if the tread is worn away. When you turn sharply with a poor tire, you are more likely to skim over a wet road surface, loosing control and hydroplaning. All you have to do to test the tread on your tires is to stick that penny into each tire’s treads. If Abe Lincoln’s head sinks into the tread up to his hair line, then the tire is just fine. If not, you should replace the tire quickly.

Next let’s talk about pressure!

Pressure is measured in PSI (pounds per square inch) and there is a simple little tool called a tire-pressure-gauge you can use to measure it. Your car will list the tire pressure requirements on the door panel or in the owner’s manual. Check all of your car's tires at least once a month or whenever they look low. If your tire pressure is too low, it can lower your gas mileage, make your car handle poorly and even cause flats. You can usually tell your tire pressure is too low if your tires squeal when you go around corners.

On the other hand, if your tire pressure is too high, your tires will not hug the road and your car will bounce around, and it will take you longer to stop.

Outside temperatures change the pressure of your tires, and the colder it is outside the more likely that you will have to add some more air to your tires even if they are not leaking. Tire pressure decreases by about 1 pound per square inch for every 10-degree drop in outside air temperature.

These simple procedures will save you hundreds of dollars a year, and greatly prolong the life of your car. In addition, they will save you money on gas.

Bio: Bob Ciasulli owns and operates several car dealerships in northern New Jersey, and is very interested in automotive maintenance in general. His tips on maintaining your car tires are based on his own observations and government statistics.

Bob Ciasulli Offers Safe Driving Tips to New Drivers

I’m Bob Ciasulli and I own several car dealerships in northern New Jersey. I know how significant buying and maintaining a first car can be for most people. For parents of teenage drivers, it seems only natural that you would not only want to protect your car, but also your child! By going over these common sense driving tips with your teen driver, you can protect your investment and extent the life of your car, as well as ease your mind about keeping your child as safe as possible.

Lights: Before driving a car make sure all the lights are working by walking around the car. Turn on your blinkers and make sure they work. Always drive with your headlights on for better visibility.

Leaks: Look for any fluid leaks or things hanging from the vehicle. Check your fuel level.

Tires: Check that the tires are properly inflated.

Seatbelts: Always put on your seat belt and make sure all passengers are wearing seat belts.

Mirrors: Adjust all three mirrors before you start the car to reduce your blind spots. When driving, check behind you every 6-8 seconds.

STOPS: At stop signs and red lights come to a stop then count to 5. Look left, right, straight ahead then left again before proceeding. Keep an eye out for anyone who might run the stop sign or light.

Trucks: Be especially wary when driving behind or passing trucks because they have a large blind spot.

Never Tailgate.

Weather: Drive slowly when it is raining or foggy. Drive even slower when it is snowing. Don’t drive at all if it is icy.

In General: Never drive tired. Leave early and do not speed. Stay alert and be ready when other drivers to make mistakes. Do not talk on your cell phone or text on your cell phone. Make sure someone knows where you are going and when you are supposed to arrive. Put a card in your dash containing contact numbers, emergency contact information, and any medical needs you may have.

These simple steps will not only prolong the life of your car, they will help to keep your child safe on the roads.

Bob Ciasulli : Follow The Tips and Extend the Life of Your Car

Buying a car usually involves years of car payments, and it is only natural that as a new car owner you will want to protect your investment and extent the life of your car. My first tip to extend your car’s life involves the proper care giver.
Since most people don’t have the time or knowledge to maintain their own vehicles, it makes sense to look for a mechanic you trust. I may be a bit biased, but I do feel that the best place to have work done on a new vehicle (especially one still under warranty) is at the dealership.
If a dealership is not an option, look for a reputable mechanic that works on the type of car you own and check his references with his clients and other people you trust. Once you find that mechanic, the best thing you can do is have your car serviced by him on a routine basis. All car manufacturers have a schedule of recommended service for each vehicle they sell.
Keep your car nicely tuned and toned by following your car’s maintenance schedule. For instance, make sure you regularly change your oil, tires, brakes, filters, spark plugs and fluids. Regular maintenance to your car can prevent most major wear and tear problems, saving you money. Some other things to do regularly are: rotate tires and keep them properly inflated, and make sure your front end is aligned properly.
You can get the specific manual for your car from your local auto parts dealer, and this manual will have complete maintenance for your car. Sometimes you can even do your own maintenance work, but whether you do it yourself or let your mechanic do the work, make sure you stay on your vehicle’s maintenance schedule.
Use common sense. If you hear, see or smell something unusual while driving, get your car checked out. The sooner a mechanic diagnosis and fixes your problem the less money you will ultimately spend to fix your car. Accelerate slowly both to save gas and preserve the life of your car. Use your parking brake to take stress off your automatic transmission, and finally wash your car and keep it neat and clean. If possible park your car in a garage or under some kind of roof. If that is not possible, buy a water repellent cover and use it even on sunny days…

Bob Ciasulli: How Better Customers Service Helps To Grow The Business

Bob Ciasulli Reflects on the Importance of Customer Service for Auto Dealerships in Tough Economic TimesCustomer service, it’s on each auto dealer’s brain. We’ve talked about the worth of surprising customer service and how it converts into real dollars in all of our pockets. Let’s return to how essential it is to handle every person who walk through the doors of our dealership in the most specialized and civil manner.

Next to buying a home, buying a new or used vehicle is the biggest purchase anyone will make in their lifetime. Yet, if we were to videotape our interaction with a lot of our customers you would think that this person was coming in to buy a TV at a local discount store. Wrong way to treat someone who will probably be expenses somewhere between,$10,000 to $40,000 on average. Think back to the last time you went to an upscale restaurant to have dinner. Let’s say for two people you were going to spend about $100. Now if it were an outstanding restaurant you would have been greeted in a very friendly manner by the maitre d’, thanking you for coming in. When the waiter took your order and throughout the meal, you noticed how professional everyone was and how responsive he or she was to your needs. Now remember, you’re only spending about $100 for dinner. Now fast-forward to how most people are treated at an auto dealership. The person buying a vehicle is spending 100 - 400 times more money than the $100 spent at a restaurant. Are they getting that much more in service? I would settle for equal conduct. That would convince me. Focus on how much the customer may spend at your dealership and treat everyone whether they purchase or not, with the utmost respect and courtesy. It makes good dollars and sense.

Memorize that everyone a customer sees in our dealerships forms an impression in the customer’s mind…the receptionist, office personnel, parking lot attendant, service advisor, sales personnel and managers. An honest smile and a feeling of concern for the customer is what we must project. The products we sell can be purchased and serviced at any of our competing dealerships. So whether it’s sales or service we have to sell ourselves. Please help our customers in order to help ourselves. Need I say more?

Suggestion of Bob Ciasulli for Getting the Best Car Loan

To get the best car financing terms you will just need to research and shop around to compare the policies and rates. Use free personal finance software to calculate how much you need to pay for the loan over time, or ask your car dealer for help in determining how much of a loan you can afford.

Many of you may already know that my name is Bob Ciasulli and I own several auto dealerships in the Northern New Jersey area. For that reason, I’ve experienced my share of car loan applications. I’d like to impart a few tips I’ve garnered from the experience.

The “Cash for Clunkers” program brought people back into car dealerships in the last few months, but it is still difficult to afford a new car in this economy. Most people would rather save money than spend thousands of dollars to buy a new car. If that is the case for you, perhaps you should consider auto financing. You can get an auto loan from a bank, car dealer, credit union, and even online.

Since there are a lot of options for car financing, it is very important for you to research your options. Here are some useful tips on how to get the best car finance terms for your new vehicle:

• Always answer application questions honestly because your references will be checked.
• Do not apply for car financing unless you need to. If you can manage to pay for your car, that is the best option.
• Make sure you have the income to pay the interest rates monthly.
• Shop around and compare car finance term sources. Make sure to get the best deal you can from a trusted provider. If you are buying a second hand car, try to negotiate with the auto dealer for a good rate.
• Try to get the shortest term loan because you will pay less interest, and because your car looses value as soon as you drive it off the lot, so you can not look at this type of loan the same way you would a mortgage.
• The number of months that you can finance your automobile is determined by its age. Used cars usually are given shorter loan terms than new vehicles
• Improve your praise. People with good credit can get better loans because they are less likely to default on the loan.

Bob Ciasulli Suggest There is Hope in The Future of The Auto Industry Even Through Tough Economic Times

Bob Ciasulli’s work beliefs were ingrained in the 1950’s when he started out in his father’s service station pumping gas, changing tires, doing minor repairs and pursuing an concentration in auto racing. When he was eighteen he purchased his own Exxon station and was the youngest owner/operator in the country. Over the years, the Bob Ciasulli Auto Group has grown adding several dealerships and locations. Ciasulli’s dedicated towards the business and reputation of success. Bob Ciasulli was selected to be one of the primary dealers in the country for the introduction of the Lexus, Acura and Hyundai franchises adding them to his family of dealerships which included Honda and Toyota among others. The Bob Ciasulli Auto Group has grown with one common motto “We turn customers into friends” and one strategy for success “Service, Reliability and Quality”. The Auto Group has also sponsored many 5K runs and golf tournaments for donations. Ciasulli’s particular interest in the welfare of children and their families has led him to support.

Bob Ciasulli : Suggests Hope for Auto Dealerships

There is hope during this economic slump. Bob Ciasulli, owner of several auto dealerships in the New Jersey and New York City area, sees a light in these dark financial times. In today’s business environment, one needs a positive outlook. Bob Ciasulli projects that enthusiasm across his auto dealerships. Easing in gasoline prices and emerging signs of improvement in the economy have injected the hope that the industry is near the bottom of its downturn. Consumer credit and financing are still the major hurtles, but Bob Ciasulli has seen improvements in these areas as well. Financing is available for new and used cars and Bob Ciasulli suggests that your dealership can help you find the right options that meet your needs.
Bob Ciasulli suggests that auto dealerships market strongly through this rocky economy with plans to come out on top. Also the basics of good business like providing reliable sales and services will put a dealership on top every time. Bob Ciasulli suggests never letting the down side of business affect your business standards because consumers always expect good service.
A good practice for an auto dealership is to that take an active role in the local community. Bob Ciasulli suggests that giving back to the community will build relationships that will turn into friendships. If you give to your community the community will give back to you.
The auto industry is going through times that they haven’t seen in decades. Changes will happen and will have to happen along the way. If auto dealerships have hope for the future they will do what they can to survive. Bob Ciasulli suggests planning for the future and your dealership will see brighter times ahead.

Bob Ciasulli : Succeeding As An Auto Dealership

I came across a video of an employee meeting. Trust me, that video could be played today and everything that was said is as relevant now as it was then. And it frequently addressed customer pleasure. I know I am always preaching about customer satisfaction and I probably always will. Customer happiness is the credo of all trade businesses, but we can use this credo in our individual lives as well. It goes back to what my grandmother Susie told me and what your parents and grandparents told you “Treat everyone as you would like to be treated yourself”. These truly are words to live by. Let’s appreciate everyone in our lives, our families and loved ones, our friends who help us through the ups and downs of daily life and our customers who make all of our jobs possible. We have heard during our lives that “the family that prays together stays together”. It is a wonderful goal to set for our personal lives in the coming year. Also, it leads me to believe that a good business motto for the New Year should be “the auto group that works collectively is successful collectively”. I think we can only achieve greater success if each and every person in every department in the dealership works collectively harmoniously. I know with your cooperation we can realize all our goals.

Bob Ciasulli : Extending the Life of Your Car

I’m Bob Ciasulli and I own several car dealerships in northern New Jersey. I know how significant buying a car can be for most people. Buying a car usually involves years of car payments, and it is only natural that as a new car owner you will want to protect your investment and extent the life of your car.

My first tip to extend your car’s life involves the proper care giver. Since most people don’t have the time or knowledge to maintain their own vehicles, it makes sense to look for a mechanic you trust. I may be a bit biased, but I do feel that the best place to have work done on a new vehicle (especially one still under warranty) is at the dealership. If a dealership is not an option, look for a reputable mechanic that works on the type of car you own and check his references with his clients and other people you trust.

Once you find that mechanic, the best thing you can do is have your car serviced by him on a routine basis. All car manufacturers have a schedule of recommended service for each vehicle they sell. Follow this schedule.

My second tip is to keep your car nicely tuned and toned by following your car’s maintenance schedule. For instance, make sure you regularly change your oil, tires, brakes, filters, spark plugs and fluids. Regular maintenance to your car can prevent most major wear and tear problems, saving you money. Some other things to do regularly are: rotate tires and keep them properly inflated, and make sure your front end is aligned properly.

You can get the specific manual for your car from your local auto parts dealer, and this manual will have complete maintenance for your car. Sometimes you can even do your own maintenance work, but whether you do it yourself or let your mechanic do the work, make sure you stay on your vehicle’s maintenance schedule.

My third tip is to use common sense. If you hear, see or smell something unusual while driving, get your car checked out. The sooner a mechanic diagnosis and fixes your problem the less money you will ultimately spend to fix your car. Accelerate slowly both to save gas and preserve the life of your car. Use your parking brake to take stress off your automatic transmission, and finally wash your car and keep it neat and clean. If possible park your car in a garage or under some kind of roof. If that is not possible, buy a water repellent cover and use it even on sunny days. Paint on vehicles becomes damaged when it is left out in the sun every day. If you take care of your car, it will last much longer than you ever expected.

Some tips of Bob Ciasulli’s for Getting Better Millage and Using Less Fuel

Don’t drive aggressively. Accelerating, braking quickly, or speeding will waste gas. In fact, aggressive driving can lower your gas mileage by 33 percent! Plus, think how much safer you and your family will be when you are not speeding! Try getting into the habit of using the cruise control to avoid speeding and keep a steady rate. When you are waiting for something, turn off your engine and don’t idle. Your car isn’t going anywhere and you are wasting gas when you are idling. Another simple tip is to take all the extra junk out of your car and reduce weight. An extra 100 pounds in your vehicle could reduce your MPG by up to 2 percent.

Maintain it carefully. Your car will get better fuel efficiency if you give it the best grade of gasoline, regularly tune up your engine (you may save as much as 40 percent on fuel this way!) keep your tires properly inflated, replace clogged air filters and use the recommended grade of oil for your car. Even washing your car can cut down on drag. This is just common sense, and something every car owner should strive for regardless of gas consumption savings.

Another obvious tip is to plan your trips so that you do all your errands at once, saving distance traveled, and keeping your engine warm so that it runs more efficiently. Also try to car pool so that you use one vehicle and save on gas.

Finally, I recommend looking at purchasing a more fuel efficient car for your needs. According to www.fuelecconomy.gov “The difference between a car that gets 20 MPG and one that gets 30 MPG amounts to $610 per year (assuming 15,000 miles of driving annually and a fuel cost of $2.44). That's $3,050 extra in fuel costs over five years!” By the way, you can come visit any of my car dealerships for help selecting the perfect fuel-efficient vehicle for your needs.

Bob Ciasulli's Idea to Serve The Customer

Let’s appreciate everyone in our lives, our families and loved ones, our friends who help us through the ups and downs of daily life and our customers who make all of our jobs possible. The products we sell can be purchased and serviced at any of our competing dealerships. So whether it’s sales or service we have to sell ourselves. Please help our customers in order to help ourselves. We have heard throughout our lives that “the family that prays together stays together”. It’s a very competitive world with many dealers offering the same products. If a consumer is looking to purchase or service a car, there is no greater advertising than to have them LIKE our dealerships and be comfortable with our people. It is a wonderful goal to set for our personal lives in the coming year. Also, it leads me to believe that a good business motto for the New Year should be “the auto group that works together is successful together”. I think we can only achieve greater success if each and every person in every department in the dealership works together harmoniously. I know with your cooperation we can realize all our goals. Bob Ciasulli Reflects on The Importance of Customer Service for Auto Dealerships in Tough Economic Times
Customer service, it’s on every auto dealer’s mind. Please remember that everyone a customer sees in our dealerships forms an impression in the customer’s mind…the receptionist, office personnel, parking lot attendant, service advisor, sales personnel and managers. An honest smile and a feeling of concern for the customer is what we must project. Bob Ciasulli Owns and operates several auto dealerships in the northern New Jersey and New York City area.

Bob Ciasulli's Focus On Importance Of Customer Service

Bob Ciasulli Reflects on the Importance of Customer Service for Auto Dealerships in Tough Economic Times

Customer service, it’s on each auto dealer’s brain. We’ve talked about the worth of surprising customer service and how it converts into real dollars in all of our pockets. Let’s return to how essential it is to handle every person who walk through the doors of our dealership in the most specialized and civil manner.

Next to buying a home, buying a new or used vehicle is the biggest purchase anyone will make in their lifetime. Yet, if we were to videotape our interaction with a lot of our customers you would think that this person was coming in to buy a TV at a local discount store. Wrong way to treat someone who will probably be expenses somewhere between,$10,000 to $40,000 on average. Think back to the last time you went to an upscale restaurant to have dinner. Let’s say for two people you were going to spend about $100. Now if it were an outstanding restaurant you would have been greeted in a very friendly manner by the maitre d’, thanking you for coming in. When the waiter took your order and throughout the meal, you noticed how professional everyone was and how responsive he or she was to your needs. Now remember, you’re only spending about $100 for dinner. Now fast-forward to how most people are treated at an auto dealership. The person buying a vehicle is spending 100 - 400 times more money than the $100 spent at a restaurant. Are they getting that much more in service? I would settle for equal conduct. That would convince me. Focus on how much the customer may spend at your dealership and treat everyone whether they purchase or not, with the utmost respect and courtesy. It makes good dollars and sense.

Memorize that everyone a customer sees in our dealerships forms an impression in the customer’s mind…the receptionist, office personnel, parking lot attendant, service advisor, sales personnel and managers. An honest smile and a feeling of concern for the customer is what we must project. The products we sell can be purchased and serviced at any of our competing dealerships. So whether it’s sales or service we have to sell ourselves. Please help our customers in order to help ourselves. Need I say more?

Bob Ciasulli's Ideas on Successful Auto Dealership

Bob Ciasulli suggests first setting solid ground rules for you and your employees in the form of a mission statement that you can stand by. Bob Ciasulli knows what it takes to have a successful auto dealership - he has been in the business all of his life. However, his many years of experience and hard work are only part of what makes a dealership successful. Giving flawless customer service is what we strive for at all of our auto dealerships. Trust that you only have one chance to make a first impression so we want to start off on the right foot. Customers are the heartbeat of every successful dealership and they need to be treated as such. . A successful auto dealership must prove to be consistently reliable with sales and service. Giving back to the very community that supports our business is on the top of the list. We are only as successful as our community allows us to be and we are thankful for them. To give back in any way that we can helps us to be a vibrant and essential part of the community we live and work in.
“We turn customers into friends” is a heartfelt motto to live by for any successful dealership. Bob Ciasulli believes in this motto and you can see it in his work and the work of his employees. To have a successful dealership follow these simple rules and you will see the rewards.

Bob Ciasulli:Tips for Maintaining Your Car ‘s Oil and Air Filters

I’m Bob Ciasulli and I own several car dealerships in northern New Jersey. I know how significant owning and maintaining a car can be for most people. It is only natural that you will want to protect your investment and extent the life of your car by following proper maintenance guidelines for your oil and air filters.

The economy is rough this year, and you can definitely save money by changing oil and air filters, regardless or whether you do the work yourself or you take it to the dealer or a mechanic. Either way, make sure to replace your oil filter every 3-5,000 miles and your air filter every 15,000 miles or whenever it looks dirty.

Dirty filters affect your car’s performance, particularly your gas mileage. Oil filters are a little harder to work with than air filters because you have to replace the oil too. It is very difficult to find places that receive your dirty oil, and this job can be very dirty and difficult in a newer model car, so my advice is to take the car into the shop and let the mechanic change your oil for you. He will even give you a little sticker on your windshield to remind you when to change it again.

Since each air filter costs between $10 and $20 and takes around 10 to 15 minutes to replace, it is a chore you can easily do yourself to save money.

If you are going to do the air filter replacement yourself, consult your car manual and purchase the correct filter for your vehicle. Also notice the location in your manual for the part, and follow any instructions given there. Make sure that you save all the screws and clips securing the filter in a safe place so they are not lost. Notice how the filter rests in your engine before you take it out and discard it, so that you can put the replacement filter in the same position.

These simple procedures will save you hundreds of dollars a year, and greatly prolong the life of your car. In addition, they will save you money on gas.

Bob Ciasulli Focuses : How is Community Service Important

We are merely as unbeaten as our community allows us to be and we are grateful for them. To give reverse in any way that we can helps us to be a vibrant and essential part of the community we live and work in. Providing brilliance and no less is a matter of commitment to our customers. Never imagine less than the best. Bob Ciasulli Auto Group turn “customers into friends” is a heartfelt motto to live by for any successful dealership. Bob Ciasulli believes in this motto and you can see it in his work and the work of his employees. To have a successful dealership follow these simple rules and you will see the rewards . . Bob Ciasulli Auto Group suggests first setting solid ground rules for you and your employees in the form of a mission statement that you can stand by. Here are a few of Bob Ciasulli’s thoughts on successful auto dealerships. We consider that you only have one chance to make a first impression so we want to start off on the right foot. Customers are the heartbeat of every unbeaten dealership and they require to be treated as such.